Custom workflows and operating systems.
Peak Workflow Solutions designs and builds the systems that run local businesses — lead capture, project intake, daily planning, and AI agents that handle the busywork — engineered and run right here in the valley.
Get Found & Get Booked
- Owned website, no monthly fee
- AI discoverability audit
- Booking system
- Automated review requests
Never Miss a Lead
- Lead capture (60-second response)
- Missed-call-to-text
- Social media DM response
- Voicemail lead detection
Keep the Paperwork Moving
- Form-to-calendar sync
- Quote and estimate follow-up
- Invoice follow-up
- QuickBooks automation and integration
- Bid generator
Run the Business Smarter
- Predictive reordering
- Meeting-to-questions workflow
- Daily business briefing
- Agentic workforce
Founder-built, not outsourced
I personally design, build, and maintain every system — no offshore team, no account manager between you and the work.
Four generations deep in this valley
Born and raised in Yakima, four generations back — if something breaks, I show up or I'm a phone call away, not a support ticket.
Runs in tools you already trust
It runs inside Gmail, Notion, Google Calendar, and your CRM — no new app for your crew to learn.
What I've already built
Daily Execution Planning system
LiveCapture
Projects, tasks, and follow-ups get logged in one place as they come in.
Structure
Everything gets organized into one pipeline — what's active, what's next, who to contact.
Analyze
Each weekday morning, AI reviews everything open for what's overdue or needs a decision.
Plan
You get a plain-English game plan for the day — nothing buried, nothing forgotten.
Active Projects:
- Riverside Fence Co. — bid demo, due Thursday
- Cascade Landscaping — lead capture build, in progress
People to Contact Today:
- Jamie R. — follow-up call, overdue 2 days
- Devon M. — quote sent last week, check in
This website
The site you're looking at right now — designed and built for pwslocal.com. The same kind of clean, fast build I'd put together for your business.
Lead capture for SMG Builders
Built a quick inquiry form for a local junk removal business that feeds straight into a spreadsheet — every lead saved automatically, nothing lost in texts or missed calls.
Website for Small Intentions Yoga
A clean, fast site for a local yoga studio — same approach as this one and the SMG Builders build.
Automation build for a real estate team
Intake-form-to-calendar sync, a website audit for AI chat optimization, listing farming, and lead-channel optimization, currently in build and test.
How we build it together
Four steps, start to finish. No multi-month agency timeline — you'll see a working system fast, tested on your own data before it ever goes live.
Audit
We map exactly where time and jobs are slipping through the cracks. Free, no pressure.
Design
I sketch the system: what triggers it, what it touches, and exactly what it sends you.
Build
I build it and test it against real data from your business before anything goes live.
Run
I monitor it, tune it, and stay on call. You focus on the work, not the workflow.
Marcos Gonzales
I'm Marcos Gonzales, founder of Peak Workflow Solutions, a Washington-registered automation practice built to bring real AI systems to Yakima Valley businesses, without the big-agency price tag or an out-of-state account manager reading from a script.
My own background spans hospitality, beauty, trades and construction, home services, and food, the service industry, which is where I specialize. I've worked inside these businesses, not just sold to them, and that's exactly why I value the relationships they run on. I'm using that firsthand knowledge to help business owners spend more time doing the creative work they love, the craft, the client, the job itself, and less time buried in the busywork behind it.
In practice, that means building automation workflow systems: lead capture & follow-up, bid & project intake, daily execution planning, plus clean, fast websites like this one that tie it all together.
Work with me directly. No support queue, no account manager relaying your request. The person who builds your system is the person who answers when you call.
Before you book a call
The stuff most people ask before they're ready to pull the trigger.
What exactly do you build?
Custom automation systems for your specific business — lead capture and follow-up so no inquiry gets missed, bid and project intake, daily execution planning, and AI agents that handle the busywork in between. Not a generic tool; it's built around how you actually work.
How is this different from just buying software?
Off-the-shelf software makes you adapt your process to fit it. I build the system to fit your process instead, and I'm the one who sets it up, tests it, and keeps it running — not a subscription you're left to configure alone.
What does it cost?
It depends on what we build — a simple lead-capture form and a full multi-step planning system aren't priced the same. The free audit is where we figure out what you actually need and what it runs, no cost or obligation to move forward.
How long before something's actually live?
No multi-month agency timeline. After the free audit, I design the system, build it, and test it against your own real data before it ever goes live — most builds move in days to a couple weeks, not quarters.
Do I have to replace the tools I already use?
No — the systems are built to work with what you've already got, whether that's Gmail, Google Sheets, Notion, QuickBooks, or your phone. The goal is connecting your tools, not ripping them out.
What happens if something breaks after it's live?
You call or text me directly. No support ticket, no account manager relaying your request to someone else — the person who built your system is the person who answers.
Ready for a workflow built around how you actually work?
A free audit takes 20 minutes and costs nothing — you'll walk away with a clear map of where automation actually helps.